Overview

This Refund Policy outlines the assessment and processing of refund requests, ensuring fairness while maintaining operational integrity.

Refund Criteria

Refunds apply to billing errors, duplicate charges, or service interruptions verified as technical failures, with other situations reviewed individually.

Items Not Refundable

Certain digital products or completed services may be ineligible for refunds. Users should review product details thoroughly before purchasing.

Submitting a Refund

Requests must include transaction information and a clear reason. Approved refunds are processed via the original payment method within a reasonable period.

Partial or Conditional Refunds

Partial refunds may be applicable if some services are unused. Conditional refunds rely on agreed terms.

Addressing Disputes

Users are encouraged to provide supporting evidence for disputes. We aim for just and balanced resolutions.

Processing Timeliness

Refunds typically complete within 5–10 business days, but delays may arise due to banking processes.

Exceptions and Limits

Refunds are not sanctioned for fraudulent activities, policy breaches, or insufficient documentation. Decisions are conclusive.

Policy Revisions

Policy changes may happen. The most updated version is posted here.